EXCEL EXPERTISE AVAILABLE 24 HOURS A DAY
NEW CERTIFIED TECH SUPPORT BOOK PROVIDES THE ANSWERS

Berkeley, CA, July 6, 1994 -- Excel users no longer have to watch the clock
when wondering about getting tech support. With Excel for Windows Answers:
Certified Tech Support, the latest book published in Osborne/McGraw-Hill's
unprecedented Certified Tech Support series, users will find answers to
the most commonly asked Excel questions whenever they need them.

With its comprehensive coverage of Excel for Windows questions and its
direct, proven solutions, readers will find all the help they need to take
full advantage of Excel for Windows's features and capabilities. Written
by trainer and software expert Mary Campbell, Excel for Windows Answers:
Certified Tech Support is organized by topic into 14 chapters. Readers
will find easy-to-understand answers to questions they may have about
subjects ranging from installation, file management, formatting, formulas
and functions, customization, charting, and analysis tools. Campbell also
covers Microsoft Query and ODBC, interoperability, macros, and
workgroups.

Excel for Windows Answers: Certified Tech Support also has

* A comprehensive index and table of contents for easy reference.
* The top ten Tech Terrors--pitfalls to steer clear of.
* Frustration Busters--suggestions about how to avoid problems
  in the first place.
* Tech Tips--pointers that provide additional insight or related
  information.

Similar to the other books in the Certified Tech Support series, Excel for
Windows Answers: Certified Tech Support was developed in conjunction with
Corporate Software Inc. (CSI). CSI is one of the world's largest providers
of tech support, answering more than 250,000 support calls a month. Excel
for Windows Answers: Certified Tech Support is based on the empirical data
amassed by CSI, ensuring that it answers the questions that thousands of
other users have already had with the software. Chances are that most
readers will find their questions answered in this book.

With Excel for Windows Answers: Certified Tech Support, a tech support
expert is on call and available 24 hours a day.

Excel for Windows Answers: Certified Tech Support is soft cover, 398 pages,
and has examples and illustrations throughout. Suggested retail price:
$16.95. ISBN: 0-07-882054-5. For orders only, phone 1(800)227-0900, Monday
through Friday, 8:30AM - 4:30PM Pacific Time, or Corporate Software at
1(800) 677-4003 Monday through Friday, 8:00AM to 8:00PM Eastern Time.

Other titles in the Certified Tech Support Series are
1-2-3 for Windows Answers: Certified Tech Support--available 8/94
DOS Answers: Certified Tech Support--available now
Lotus Notes Answers: Certified Tech Support--available now
Microsoft Access Answers: Certified Tech Support--available 8/94
NetWare Answers: Certified Tech Support--available now
Word for Windows Answers: Certified Tech Support--available now
WordPerfect for Windows Answers: Certified Tech Support--available now

Mary Campbell, also author of four other books in the Certified Tech
Support series, has written and co-authored dozens of acclaimed books on a
large variety of computer topics. As a widely read author and corporate
trainer, she has taught thousands of users about many popular software
programs. Campbell is also president of a consulting firm specializing in
computer training.

Osborne/McGraw-Hill, headquartered in Berkeley, California, is a leading
publisher of books about computers that include tutorials, references, and
user guides for people at all levels of computer and software proficiency.
Known for its best-selling Internet titles as well as its Made Easy and
Complete Reference books, Osborne/McGraw-Hill also has established
strategic publishing relationships with Corporate Software, Inc., Oracle
Corp., and several well-known McGraw-Hill magazines, including Business
Week and BYTE. A division of McGraw-Hill's Professional Publishing Group,
Osborne/McGraw-Hill is targeting consumer support, emerging technologies
and innovative applications for its future computer books.

Osborne/McGraw-Hill, 2600 Tenth St, Berkeley, CA 94710
510-549-6600,  Fax: 510-549-6603,   orders: 800-227-0900

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